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How to place default Android apps on the blacklist or whitelist

Default apps, such as the Contacts app, the Downloads app, My Documents or Google Chrome are automatically pushed onto the users’ devices. This applies equally for a device with a work profile or for a fully-managed device. If you want to block these apps from being used, you can place them on a blacklist. 

Do you use kiosk mode for fully-managed Android devices? If you want to make default apps available to them, you can create a whitelist for these apps.

Aim

A policy can be used to place default apps on the blacklist or the whitelist. We will show you how to create a policy for that purpose in this How-To.

Implementation

  • Select Control Panel→ Policies in the management console. Click on the plus sign to create a new policy.
  • Select Android Enterprise Policies as the policy you want to add.

Note for fully-managed devices without kiosk mode! The Settings app cannot be placed on the blacklist or whitelist. If you want to prevent the use of this app, please use kiosk mode.

An example of the application of the blacklist

An example of the application of the whitelist

An example of the application of the blacklist

A work profile was created for the user. Along with the Cortado app, the user has been assigned the Word app. All other apps are a part of the work profile and are automatically pushed onto the device. If, for example, you don’t want the Chrome app to be a part of the work profile, you can place it on the blacklist.

  • In the General tab under Black- and Whitelisting you can add the app identifier of apps that you want to block.
  • You can find the app identifier for Chrome in the Play Store, in the address bar of your browser. 
  • Find the app in the Play Store and copy the text following id= to the clipboard (arrow in illus.).

  • Add the app identifier for the Chrome app to the Blacklisted apps identifiers field (arrow in illus.).

Then assign the new policy to the users:

  • To do so, select the policy and click on Assign.
  • Now select the users, groups or devices to whom you would like to assign this policy.

The Chrome app will then be removed from the work profile (left illus.). The user will find a list of blocked apps in the Cortado app under Policies (arrow in right illus.).

An example of the application of the whitelist

Kiosk mode has been provided for the user of a fully-managed device. Along with the Cortado app, the Word app has been made available for the user (see illus.). Using a whitelist, you can now give the user access to the Phone and Contacts apps, for example.

  • Start by following the procedure described above.
  • In the General tab under Black- and Whitelisting you can add the app identifier of apps that you want to allow.
  • You can usually find the app identifier in the Google Play Store (see above). However, that is not always so. Samsung devices, for example, have their own System apps. You can use the Package Name Viewer app to find the app identifier in such special cases. Install the above-mentioned app on the device for which you want to find the app identifier (example in the illus.).

  • Enter the app identifier in the Whitelisted apps identifiers field for the apps you want to place on the whitelist (arrow in illus.).

Then assign the new policy to the users:

  • To do so, select the policy and click on Assign.
  • Now select the users, groups or devices to whom you would like to assign this policy.
  • Both apps (Phone, Contacts) will then be pushed to the device:

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