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Cookie Policy for Knowledge Base

The Cortado knowledge database is provided by Freshworks. Their platform Freshdesk requires certain cookies to function correctly. The legal basis for the processing of these essential or technical necessary cookies is the necessity for the performance of the contract (Art. 6 para. 1 lit. b GDPR). This article describes these cookies.

The cookies that are used in conjunction with FreshDesk as our Knowledge Base are:

Cookie provider

List of cookies

Freshworks

_helpkit_session    

helpdesk_node_session

user_credentials

return_uri/return_to

falcon_enabled

session_token    

_x_m

_x_w

template_show_tab

scenario_show_tab

tag_sort_key

filter_name

order_type

wf_order

wf_order_type

session_state

order


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