How to add additional administrators for Cortado MDM

You can add additional administrators to your organisation. The new administrators can be assigned a range of different roles. In addition to the administrator role, which has all existing rights, there are options to assign support staff, content manager, user manager or device manager roles. It is also possible to assign several roles at once. Additionally, you can also assign a role that has read access only.

Note! This feature is only available for customers with a Pro or Enterprise subscription. Customers without Pro or Enterprise subscription cannot add more administrators.

Aim

In this How-To article we’ll show you how you can create additional administrators for your organisation.

Implementation

Creating new administrators

• In the Cortado MDM administration portal, open Administration→ Administrators.
• Then click on the Plus button above left (arrow in illus.).

• Enter the email address of the new administrator (example in illus.). 
• Select the language in which the new admin should receive the welcome email (German or English). 
• If you are dealing with multiple organisations, select the desired organisation here.
• You can also generate an API key for accessing the Cortado MDM API here. You can find more information about this in our article How to access the Cortado MDM API.
• Specify which role(s) the new administrator should receive (example in illus.).

Note! You can also select several roles. You could, for example, assign the roles Content Manager and User Manager to a new admin. This would allow the new admin to make changes in both of these areas and to have read access in the other areas. You will find an overview of all permissions at the end of this article.

• Click on OK to confirm your entries. 
• Next, a Cortado account must be set up for the newly created administrator. For the registration, either use the link in the next window or,

• Send the new administrator a welcome email with the registration link. 
• To do so, select the administrator in the left column (left arrow in illus.) and then click on Send email invitation (right arrow in illus.).

• The new administrator must then register with Cortado MDM.

Privileges of the individual roles

This feature is already available in our new administration portal. The new portal is currently in beta. Instructions for using the new portal can be found at the end of this article.

The administrator has full access to all areas (read and write rights). The read-only admin has read rights in all areas. The following provides an overview of all privileges of the individual roles:

• Groups
• Users
• Devices
• Policies
• Profiles
• Apps
• Files
• Reports
• Settings
• Administrators

Groups

Users

Devices

Policies

Profiles

Apps

Files

Reports

Settings

Administrators

NEW ADMINISTRATION PORTAL: Rights of the various administrator roles

The new administration portal is currently in the beta phase. You are welcome to send us your feedback on the new portal using the corresponding button (at the bottom left of the new administration portal). 

Note! These options are only available for customers who have an Enterprise plan. Customers without a Pro or Enterprise plan cannot add additional administrators.

Additional administrators are added in the current administration portal. This article provides you with an overview of the rights that the individual administrator roles have. 

Users

 Groups

 Policies

Activity

Settings – General

Settings – Android Enterprise

Settings – Apple

 Settings – Directory services

Manage plan