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How to add additional administrators for Cortado MDM

You can add additional administrators to your organisation. The new administrators can be assigned a range of different roles. In addition to the administrator role, which has all existing rights, there are options to assign support staff, app manager, user manager or device manager roles. It is also possible to assign several roles at once. Additionally, you can also assign a role that has read access only.

Note! This feature is only available for customers with a Pro subscription. Customers with a Basic subscription cannot add more administrators.

Aim

In this How-To article we’ll show you how you can create additional administrators for your organisation.

Implementation

Creating new administrators

  • In the Cortado MDM administration portal, open Administration→ Administrators.
  • Then click on the Plus button above left (arrow in illus.).

  • Enter the email address of the new administrator (example in illus.). 
  • Select the language in which the new admin should receive the welcome email (German or English). 
  • If you are dealing with multiple organisations, select the desired organisation here.
  • You can also generate an API key for accessing the Cortado MDM API here. You can find more information about this in our article How to access the Cortado MDM API.
  • Specify which role(s) the new administrator should receive (example in illus.).

Note! You can also select several roles. You could, for example, assign the roles App Manager and User Manager to a new admin. This would allow the new admin to make changes in both of these areas and to have read access in the other areas. You will find an overview of all permissions at the end of this article.
  • Click on OK to confirm your entries. 
  • Next, a Cortado account must be set up for the newly created administrator. For the registration, either use the link in the next window or,

  • Send the new administrator a welcome email with the registration link. 
  • To do so, select the administrator in the left column (left arrow in illus.) and then click on Send email invitation (right arrow in illus.).

Privileges of the individual roles

The administrator has full access to all areas (read and write rights). The read-only admin has read rights in all areas. The following provides an overview of all privileges of the individual roles:

Group templates


AdministratorSupport AgentApp ManagerDevice ManagerUser
Manager
Read only access
Actions
  • Assign users





  • Unassign users





  • Add





  • Remove





  • Get settings





  • Edit





  • Set priority





  • Priority up





  • Priority down





  • Enroll device





  • Rollout





  • Remove settings





Settings
  • Edit




  • Rollout




Policies
  • Assign




  • Unassign




  • Rollout




Profiles
  • Assign




  • Unassign




  • Rollout




Apps
  • Assign




  • Unassign




  • Rollout




Users


AdministratorSupport AgentApp ManagerDevice ManagerUser  ManagerRead only access
Actions
  • Add




  • Remove




  • Send invitation email



  • Change group template




  • Get settings




  • Enroll device




  • Remove settings




Settings
  • Edit




Devices
  • Remove




  • Lock screen



  • Reset passcode 



  • Factory reset



  • Lock workspace



  • Unlock workspace



  • Remove workspace



  • Merge



  • Show last location



  • Set device name



  • Enable lost mode



  • Disable lost mode



  • Request device location



Policies
  • Assign



  • Unassign



Profiles
  • Assign



  • Unassign



Apps
  • Assign



  • Unassign



  • Assign App Store accounts



  • Unassign App Store accounts



  • Refresh



  • Add managed configurations



  • Remove managed configurations



Devices


AdministratorSupport AgentApp ManagerDevice ManagerUser ManagerRead only access
Actions
  • Add




  • Remove




  • Lock screen



  • Reset passcode



  • Factory reset



  • Lock workspace



  • Unlock workspace



  • Remove workspace



  • Show last location



  • Merge



  • Set device name



  • Enable lost mode



  • Disable lost mode



  • Request device location



Details
  • Refresh
  • Edit comment




Apps
  • Refresh
Policies
  • Assign



  • Unassign



Profiles
  • Assign



  • Unassign



MDM States
  • Filter MDM states
  • Remove all



Policies


AdministratorSupport AgentApp ManagerDevice ManagerUser ManagerRead only access
Actions
  • Add




  • Assign



  • Unassign



  • Edit




  • Remove




Profiles


AdministratorSupport AgentApp ManagerDevice ManagerUser ManagerRead only access
Actions
  • Add




  • Assign



  • Unassign



  • Edit




  • Remove





Apps


AdministratorSupport AgentApp ManagerDevice ManagerUser ManagerRead only access
Actions
  • Add




  • Assign



  • Unassign



  • Edit




  • Remove




  • Rollout on assigned users



  • Retry failed rollout



Details

  • Configure permissions/managed configurations







App Store Accounts

  • Add




  • Edit




  • Remove




  • Refresh




  • Manage Android apps




  • Assign (Apple only)



  • Unassign (Apple only)



Managed Configurations

  • Add




  • Edit




  • Remove




  • Assign



  • Unassign



Reports


AdministratorSupport AgentApp ManagerDevice ManagerUser ManagerRead only access
Filter data

Settings


AdministratorSupport AgentApp ManagerDevice ManagerUser ManagerRead only access
General
  • Configure





Android Enterprise
  • Configure





  • Configure Android NFC App





  • Configure Android Managed Device





  • Unenroll Android Enterprise





  • Zero-touch Enrollment Portal





  • KNOX Mobile Enrollment Console





Apple Push Certificate
  • Generate certificate request





  • Renew Apple Push certificate





  • Download certificate request





  • Upload Apple Push certificate





  • Export Apple Push certificate





  • Import Apple Push certificate





Apple automated device enrollment
  • Download





  • Renew





  • Import





  • Add





  • Edit





  • Remove





Administrators


AdministratorSupport AgentApp ManagerDevice ManagerUser ManagerRead only access
Actions
  • Edit





  • Send invitation email





  • Delete





  • Assign





  • Unassign





  • Enable





  • Disable





Details
  • Configure






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