With the Cortado app, you can manage your business apps and files. The app also gives you an overview of all your iOS and iPadOS devices registered with Cortado MDM.
Note for private devices with a work profile (BYOD)! Before you can use the Cortado app, you must enroll your device with Cortado. You can find out how to do this in our help article Enroll private iOS devices (User Enrollment).
Installation and Login
Note! Do not download the app from the App Store yourself.
Your administrator will push the Cortado app (and other business apps) over-the-air onto your device.
- Agree to the installation of the app (arrow in left illus.) (only necessary for BYOD).
- Open the Cortado app after successful installation (arrow in right illus.).
- Then log in to the app with your Cortado access data.
Status of your device
After selecting your device (see below), you will receive an overview of the management status with Cortado MDM. The traffic light shows you whether everything is OK or whether problems have occurred.
- If the traffic light displays green, then the work profile and the device are running correctly, and any existing policies have been implemented (left illus.).
- If the traffic light displays yellow, the last time the device was updated was more than 48 hours ago (middle illus.) or a mandatory app cannot be installed because it already exists in the private profile.
- If the traffic light displays red, a policy is unable to be enforced. In the example, an insufficiently strong password has been set (right illus.).
- If necessary, change the password for the work profile or for the device.
- Tap on Update now, to refresh the status message.
Status of your other devices
If you manage several devices with Cortado, you can view their status here.
- Open the settings in the Cortado app (arrow in left illus.).
- Then select My devices (arrow in right illus.). Here you have access to all your managed iOS devices and can view their status.
In addition to the device you are currently using (in the example: iPhone), you may also see your other devices (arrow in left illus.). In the example, the user has a fully managed iPhone (iPhone Supervised) in addition to iPhone. If this second device is now selected, you will find all available information from this second device here.
Device information
Under Settings→ Device Information you will find miscellaneous information about your device.
Legal & Privacy
You have access here to all the important websites relating to Cortado MDM. In particular, you will find all information on the subject of data protection here.
Information on managing business apps and files can be found in our help articles Manage business apps (Cortado app - iOS/iPadOS) and Manage files (Cortado app - iOS/iPadOS).