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Create Exchange profile for Android Enterprise devices

You can create a Microsoft Exchange profile for your users. Then the users won’t have to create new e-mail accounts on their mobile devices.

  • Firstly, make either of the app Gmail available for your users (see section Adding Android Enterprise apps).

Note! Occasionally, configuration of the Gmail app fails over this exchange profile. As an alternative, you can provide the Gmail email account for your users through the app’s Managed Configurations

  • First proceed as described here.
  • Select Exchange as the profile you wish to add. The following dialog will open:

a screenshot of a login screen with the login screen highlighted.

Make the following settings:

  • Profile name/Account name: Specify a name for the profile or for the account.
  • Exchange ActiveSync host: Enter in your mail server here.
  • Default e-mail signature: You can specify a uniform email signature for all users here.
  • Domain: Put your domain name in here.
  • User: Enter the user’s (domain) name here. With Autofill (UPN) this will be read automatically. 
Note for Cortado MDM! Provided that the UPN was previously stored in the user management.
  • E-mail address: You can enter the user’s e-mail address here. With Autofill this will be read automatically. Alternatively, you can also enter a variable.
  • Password: You can optionally enter the user’s password here. Then the user will not have to authenticate himself on the mobile device before using the Exchange account. If you leave this field blank, the user will have to enter her or his domain password to be able to access e-mails.
  • Server type: Select here whether it should be an exchange server or Lotus Domino.
  • Identity certificate: can only be selected if Use SSL has been selected on the left. If a SCEP profile or Certificate profile was set previously, this profile appears here as an option.
  • Max. attachment size (in MB): Specify the maximum size of email attachments here.
  • You can enable various checkboxes:
    • Trust all certificates: Enable this checkbox if you want to trust all security cer­tificates. This applies particularly if you are using self-signed certificates.
    • Use SSL: Select this option, if you want the connection between the mail app on the user devices and the Exchange server to be encrypted via SSL.
    • Use S/MIME: Enable this checkbox if you want to encrypt emails with this pro­tocol (Secure/Multipurpose Internet Mail Extensions).

Now you can distribute the newly created profile to users/groups/devices.

  • To do this, select the desired profile in the left-hand column of the management console and click Assign.
  • Now select the users, groups or devices to whom you want to assign this pro­file. 
Note! You can also assign the profiles under Administration→ Users or Groups.

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