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Managing users

Select a user under Administration→ Users→ Settings (left arrow in the image). Then click Edit under Settings (right arrow in the image). Now you can make further settings.

Besides the user’s name, first name, email address and email language, you can add other details here (UPN, SAM account name, Managed Apple ID, domain, telephone number). Later, these details will help you to use wildcards (variables) when setting up MDM profiles.

Account enabled: If a user logs into My Cortado with an incorrect password five times within an hour, his user account is automatically blocked. Here you can reactivate the user account by setting the checkmark again. Additionally, you have the option to disable a user account by removing the checkmark.

The following options are available if you have marked at least one user:

DeleteHere you can delete selected user from Cortado Administration Portal.
Send Invitation E-mailYou can (re)send the welcome email to the selected user here. The user can use this email to register in My Cortado.
Transfer SettingsWith this action you can assign settings from one user to another (Settings, Policies, Profiles, Apps & Docs). If the Settings are selected here, only the e-mail language and the maximum permitted number of devices (Max. device count) will be assigned.
Enroll Device
With this action you can configure the users’ devices yourself or together with the users (see Embedding mobile devices).
Remove SettingsHere you can delete configuration settings for selected users. You can select which settings you want to delete. Select the relevant settings (Policies, Profiles, Apps & Docs) and delete them with Remove.

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