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Managing users

  • Select a user under Administration→ Users→ Settings (left arrow in the image). 

The following options are available:

select a user and see options

DeleteHere you can delete selected user from Cortado Administration Portal. Entra users cannot be deleted here. Manage your Entra users in the Microsoft Entra ID portal.
Send Invitation E-mailYou can (re)send the welcome email to the selected user here. The user can use this email to register in My Cortado.
Transfer SettingsWith this action you can assign settings from one user to another (Settings, Policies, Profiles, Apps & Docs). If the Settings are selected here, only the e-mail language and the maximum permitted number of devices (Max. device count) will be assigned.
Enroll DeviceWith this action you can configure the users’ devices yourself or together with the users (see Embedding mobile devices).
Remove SettingsHere you can delete configuration settings for selected users. You can select which settings you want to delete. Select the relevant settings (Policies, Profiles, Apps & Docs) and delete them with Remove.

Edit local users

Edit Microsoft Entra ID users

Edit local users

Select a local user (left arrow in illus.) and then click Edit under Settings (right arrow in the image). Now you can make further settings.

select a user under settings and edit

Besides the user’s name, first name, email address and email language, you can add other details here (UPN, SAM account name, Managed Apple ID, domain, telephone number). Later, these details will help you to use wildcards (variables) when setting up MDM profiles.

Account enabled: If a user logs into My Cortado with an incorrect password five times within an hour, his user account is automatically blocked. Here you can reactivate the user account by setting the checkmark again. Additionally, you have the option to disable a user account by removing the checkmark.user settings for the account

Edit Microsoft Entra ID users

Editing Entra users (formerly Azure AD users) in the Cortado Administration Portal is limited to adding a managed Apple ID. Edit your Entra users in the Microsoft Entra ID portal instead.

  • Select an Entra user in the left column (left arrow in illus.) and then click Edit under Settings (right arrow in illus.).

select a user and click Edit

  • Now enter the managed Apple ID of the user(s) (example in illus.).

enter Apple ID

When you delete an Entra group from the Administration Portal under Administration→ Groups, the users of this group are deactivated (left arrow in illus.). You can then delete the disabled users.

  • To do so, select the deactivated user(s) (left arrow in illus.) and then click Delete (right arrow illus.).

select a deactivated user and delete

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