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Troubleshooting
Troubleshooting
find solutions to problems, troubleshooting, find help when things go wrong
Administration Portal
Context menus and statistics are not visible in the Administration Portal
Importing a user fails
Possible error messages when installing self-hosted Android apps
App Management
The apps of the work profile on an Android device are grayed out
Attempting to push apps, profiles, policies fails (Status: Failed or Pending)
Assigned Android apps are not installed automatically
Enrollment
Activation of an eSIM on a supported iOS/iPadOS device fails
Following a successful rollout, the Android work profile is suddenly deleted
The MDM profile can’t be installed
Initial setup steps for automatically enrolled iOS/iPadOS devices are skipped
Manual device registration in Apple Business Manager fails