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Troubleshooting
App Management
The apps of the work profile on an Android device are grayed out
Attempting to push apps, profiles, policies fails (Status: Failed or Pending)
Assigned Android apps are not installed automatically
The Workpalce app doesn’t appear in the list of available storage locations (iOS only)
An app purchased via Apple App Store account is not listed (Cortado Server only)
PDF file cannot be opened on an Android device (Cortado MDM only)
The Cortado Workplace app configuration fails (iOS only)
User can’t log in to the Cortado Workplace app (Cortado Server only)