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Configuring company-owned, supervised iOS devices (COBO, COPE)

Your company has provided you with a company-owned iOS device. This is what is referred to as a supervised device. Depending on what your company intended for you, you can now set this device up so it can be used for business purposes only (COBO) or used for both business and private purposes (COPE). If the device is permitted to be also used for private purposes, you have the opportunity to enter your Apple ID during the setting up. Private data and apps can’t be viewed by your company.

Set Cortado account password (Cortado MDM only)

Setting up Apple device

Set Cortado account password (Cortado MDM only)

Your administrator has created a Cortado account for you. You consequently received an email from Cortado. (If necessary, also check the Spam folder.)

  • Open the email and select Set password now (illus.). This will redirect you to the Cortado website.

  • Set a password for your Cortado account and click on Continue to confirm.

Setting up Apple device

The device that you received from the company must be either new and unused or have been restored to factory default settings.

For supervised devices, the company will determine which setup steps you have to carry out. It is therefore possible that some of the regular setup steps normally carried out for iOS devices will be masked out by your firm. Follow the setup steps on the device, as described on the Apple help pages

During the configuration, you will receive a message that the device will be configured by your firm automatically (left illus.). Cortado MDM users log in to the app using their email address and the password specified above. Cortado Server users use their company email address and domain password instead.

Following successful configuration, the device will be managed by your firm.

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