Cortado Mobile Solutions

My Tickets

The Cortado app doesn’t appear in the list of available storage locations (iOS only)

Problem: You want to add an attachment in the email app but can’t access the Cortado app to do so, because it’s not showing up in your list of available storage locations.

Possible causes

The Cortado app has not yet been enabled in the storage locations of the Files app.


  • Open the Files app and select Locations there.

  • Next tap on Edit (arrow in left illus.) and then enable the Cortado app (arrow in middle illus.).

  • Now you will find the Cortado app in the list of your storage locations when you want to add an attachment in the email app.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.